FAQs

Everything you need to know about Dry Cleaning, the product, pricing & more. Can’t find an answer you are looking for, get in touch with our team!
What is Dry Cleaning?
Dry cleaning is a cleaning process for clothing and textiles that uses a chemical solvent other than water. It's called "Dry Cleaning" because the process doesn't involve immersing the items in water like traditional washing.
What is the Key Difference Between Dry Cleaning and Laundry?
Solvents, Not Water: Instead of water and detergent, dry cleaning uses special liquid solvents to remove dirt, stains, and oils from fabrics. The most common solvent is perchloroethylene (often called "perc"), but other solvents like hydrocarbons are also used.

Specialized Machines: Dry cleaners use sophisticated machines that are similar to large washing machines but are designed to handle these solvents. These machines control the cleaning, rinsing, and drying processes.
Why Should I Dry Clean My Garments?
To Protect Delicate Fabrics: Many fabrics like silk, wool, linen, and rayon can be easily damaged by the water and agitation of a washing machine. Dry cleaning offers a gentler cleaning method, preserving the fabric's texture, color, and overall quality, thus extending the life of your delicate garments.

To Effectively Remove Tough Stains: Dry cleaning solvents are much more effective at dissolving oily and greasy stains than water-based washing.

To Prevent Shrinkage, Stretching, and Distortion: Unlike washing, which can cause clothes to shrink, stretch, or lose their shape, dry cleaning helps maintain the original size and fit of your garments. This is especially important for tailored clothing like suits, jackets, and dresses.
What Services Do You Provide?
Basic Services:
-
Dry Cleaning: Gently cleans delicate clothes and items unsuitable for machine washing using special solvents
- Wash & Iron: Clean, folded, and ready-to-wear laundry
- Steam Pressing: Professional steam finishing

We Specialize In:
- Shoes & Sneaker Cleaning: Clean and restore your shoes and sneakers
- Handbag Spa: TLC to keep your handbags looking their best
- Carpet Cleaning: Deep cleaning carpets to remove dirt, stains, and allergens
- Curtain Cleaning: Cleaning curtains to remove dust, dirt, and smells
- Leather & Suede Cleaning: Carefully cleaning and conditioning leather and suede items to maintain softness and suppleness

Additional Services:
- Dyeing: Refreshing faded colors or changing the color of clothes
- Darning: Repairing holes and tears in knits and other fabrics
- Alteration: Minor alterations so your clothes fit you perfectly
Can You Remove Tough Stains?
Our specialized stain removal techniques ( steam spotting & ultrasonic  machines ) are designed to address a wide range of stains. However, the success of stain removal depends on several factors:

Freshness of the Stain: Fresh stains that haven't been washed or treated offer the best chance of complete removal. The longer a stain sits, the more difficult it becomes to remove.

Fabric Type and Condition: Delicate fabrics may limit the intensity of the stain removal process. The overall condition of the garment also plays a role.

Prior Treatment: Home remedies or previous attempts at stain removal can sometimes set the stain further, making it harder to remove.While we will do our best to remove stains, we cannot guarantee complete removal. 
How Quickly Can I Get My Garments Back?
You can typically expect your garments back in 3 working days. However, we understand that sometimes you need them sooner. We offer express options including same-day, next-day, and 2-day delivery for an additional fee.
Delivery options -

- Standard: 3 working days
- Rapido: 2 working days (35% surcharge)
- Express: Next working day (75% surcharge)
- Urgente: Same-day service (100% surcharge)
Do You Offer Pickup and Delivery?
Yes, we offer convenient doorstep pickup and delivery services across Mumbai. You can schedule a pickup via:
Drop Your Contact Here
Phone: +91 8080 228 228
WhatsApp: 9022251224
Where Are Your Stores Located?
Our stores are in Nariman Point, Cuffe Parade, Worli, Bandra, Juhu, Powai & Navi Mumbai.

Store Locator
What Areas of Mumbai Do You Serve?
We pick up and deliver across most areas in Mumbai.
Do You Offer Alterations and Repairs?
Yes, we offer minor alterations and repairs, such as hemming, button replacement, and zipper repair.
What Payment Methods Do You Accept?
We accept cash, credit/debit cards, online wallets, and UPI.
Is There a Minimum Order for Pickup and Delivery?
There is no minimum order for pickup and delivery. However, we charge a fee of ₹159/- plus taxes in case the pre-tax billing amount is less than ₹999/-.
How Much Does Dry Cleaning Cost?
You can find a general price list on our website. However, dry cleaning prices are determined by several factors, including the type of garment, the fabric (e.g., silk, wool, cotton), and any necessary stain removal or special handling. For an accurate price estimate, please bring your items to our store or contact us with details about your garments, and we will be happy to help you.
What Membership Options Do You Offer and What Are Their Benefits?
We offer 3 membership tiers, all valid for one year. Check them out here